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Hello Emi,
We apologize for the delay.
In order to assist you with this issue, we will need you to verify the following information:
-Complete PayPal account holder billing information (name and billing address):
-Valid daytime phone number including country code (if applicable) or area code:
Please reply to this ticket with this information included in the response. This ticket is not posted publicly and no other users will be able to view this information.
Thank you in advance for your cooperation.