recuperare cont steam

[Emi eXtream]

Am trimis un ticket la steam pentru recuperarea unui cont iar ei au raspuns asa:

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Hello Emi,

Thank you for contacting Steam Support.

We apologize for the delay.

We require that the ticket number be handwritten on the CD Key.

Please make sure to handwrite your Support Ticket Number [privat] on the quick reference card or sticker above the CD Key (the number should not be written on a separate piece of paper or inserted with an image editor) and resubmit your scan or digital photo in .jpg format for review. Please ensure that you submit a full-color image, rather than a photocopy.

Note: Please use a pen with permanent ink and avoid marking over the CD Key code.

Example images:
http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey1.jpg
http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey2.jpg

After verifying your ticket number we will gladly assist you with this issue.

Le-am trimis o poza cu ticketu in background si in notepad am scris licentele jocurilor si au raspuns asa:

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Hello Emi,

Steam Support has provided you with all of the relevant information regarding this issue. You can log into your account at support.steampowered.com to review your Steam Support tickets.

You will receive no further correspondence regarding this matter.

Cam ce inseamna asta?Ce trebuie sa le mai trimit acum?